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If you have any questions, you can reach Customer Service at info@fuelbelt.com or 888-666-2358 Monday-Friday 9am to 5pm, Eastern Standard Time. |
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CUSTOMER SERVICE
Orders are shipped within 48 hours (not including weekends). Standard shipping in the U.S. via UPS GROUND takes approximately 5 to 7 business days. Therefore, you can expect your shipment to arrive in 7 to 12 days.
For FEDERAL EXPRESS NEXT DAY (available in the U.S. only): Orders placed Monday through Friday before 11am will ship the same day. Orders placed after 11am will ship the following business day. Orders placed Friday after 11am through Monday 11am will ship on Monday. Orders placed on Holidays will ship the following business day. No Saturday Delivery: Orders that are shipped on Friday will be delivered on Monday. (All times are Eastern Standard Time.)
UNUSED PRODUCT: FuelBelt accepts returns or exchanges for any unused product within 30 days of purchase. Products must have original tags and packaging.
USED PRODUCT: FuelBelt does not accept returns or exchanges for used product. However, if the used item is returned within 30 days of purchase, we'll grant a 30% discount on a replacement product.
DEFECTIVE PRODUCT: FuelBelt accepts returns or exchanges for any product that is deemed defective within 90 days of purchase. Product can be returned for replacement or credit (with receipt or original invoice). After 90 days, product can be returned for replacement only. No credits will be issued 90 days after sale.
To make a return or exchange, use the Return Form enclosed with your order or contact Customer Service for a Return Form.
tel: 888-666-2358
mail: info@fuelbelt.com
address: Crossdec USA
148A Bryce Blvd
Georgia, VT 05454 |
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